Question: How Do I Chat With Apple Support?

How do I complain about Apple customer service?

Apple complaints contactsCall Beats Customer Care on (800) 442–4000.Visit Genius Bar (Customer Support)Call Headquarters on (408) 996–1010.Call U.S.

iPhone technical support on (800) MY–IPHONE (800–694–7466)Call U.S.

iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)Tweet Apple Customer Care.More items….

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request. … First, you can do it directly from Apple’s website via their Report a Problem page.

How do I get a refund from Apple?

Go to https://getsupport.apple.com/.Select “Billing & Subscriptions”Select “Subscriptions & Purchases”Select “Request a refund”From here you can choose to “Request a refund” or “Email”. … If you select “Request a refund”, you will need to log into your Apple iTunes account at this time.More items…•

Does Apple support call customers?

Keep in mind that Apple never calls people out of the blue to tell you that your account has been compromised. They only call when you ask them to call you for service help. On its website, Apple says, “If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.”

How do I contact Apple support?

Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

How can I email Apple to complain?

Apple does not have any email support. You have two choices: Call AppleCare or go to an Apple store. You have a one-year hardware warranty & 90 days of phone support. Apple does not have any email support.

How do I report a problem with Apple?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

What is Apple’s contact email?

Call them at Customer Relations 800-767-2775 and ask them. Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store.

How can I send an email to Apple?

Go to Mail > Preferences, then click Composing. Click “Send new messages from” and select the @icloud.com email address that you want to use.

Does Apple have email service?

Yes, Apple has @icloud.com , formerly @me.com , formerly @mac.com email addresses (iCloud: About your @icloud.com, @me.com, and @mac.com email addresses ).

Is chatting with Apple support free?

As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee. Up until the official launch of the paid online chat, AppleCare employees have been instructed to grant exceptions on all cases.

Does Apple have a 24 hour helpline?

Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.